5 steps to talking to someone you trust

By ReachOut Content Team
Updated 27 June 2025

The best way to deal with an issue is to talk to someone you trust. Here’s a step-by-step guide on how to reach out to someone.

5 steps to talking to someone you trust infographic. Transcript download link below.

Download infographic transcript.

Step 1 is to decide who to talk to. Figure out who the best person to give you advice is - it could be a parent or guardian, teacher, mentor, friend, or a professional, like a counsellor or therapist.

Step 2 is to work out what to say. Think about what's been bothering you, and you might even choose to write it down so it's clear in your mind when you have the conversation.

Step 3 is to time it right. Try to find a time when you can have their undivided attention - AKA don't do it while they're trying to cook dinner or run a marathon. It doesn't have to be face-to-face; it can be a phone call, message conversation, or video chat - whatever method is most convenient for both of you.

Step 4 is to have the conversation. Focus on using 'I' statements and be specific. Let the person know if you want advice, support, or if you just want someone to listen.

Step 5 is to not give up. If you're not getting the support you need, keep going until you find someone that can provide you with that support.

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What can I do now?

  • Take the time to acknowledge your worries, but don't let them get in the way of getting the support you need.

  • If you're not ready to talk to family or friends, you can share your story anonymously on the ReachOut Forums.

  • Look after yourself. Check out this article for our top 5 tips.

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