Contact Us
Need support right now?
You can get immediate support from a number of organisations that we’ve listed on this page. If you or someone you are with is in immediate danger, please call 000 OR go to your nearest hospital emergency department.
Lifeline
(for all ages)
Provides all Australians access to crisis support and suicide prevention services.
13 11 14
available 24/7
Online chat
available 24/7
Text support
available 24/7
Kids Helpline
(for ages 5-25)
Free 24/7 phone and online counselling service for young people aged 5 to 25.
1800 55 1800
available 24/7
Online chat
available 24/7
Suicide Call Back Service
(for ages 15+)
Provides immediate telephone counselling and support in a crisis.
1300 659 467
available 24/7
Online chat
available 24/7
13 YARN
(for all ages)
For Aboriginal and Torres Strait Islander people who are going through a tough time and feel like having a yarn.
13 92 76
available 24/7
1800RESPECT
(for all ages)
Support if you, or someone you know, is experiencing sexual assault or domestic and family violence.
1800 737 732
available 24/7
Online chat
available 24/7
If it’s not a crisis, or you want to connect with someone who might have been through something similar, you can try ReachOut’s PeerChat or ReachOut's Parents/Carers One-on-one Support.
ReachOut Australia’s services provide self-help tools so that you have information and practical steps to help you understand what’s going on and how to take action.
To get the most relevant information:
Under 25s, visit ReachOut.com
Parents/Carers, visit ReachOut.com/Parents
Work in Schools, visit ReachOut.com/Schools
Contacting ReachOut Australia
General enquiries
ReachOut’s office is open during business hours, Monday to Friday, 9 am – 5 pm.
ReachOut cannot provide phone based support. If you need help right now or know of someone who does, there are 24/7 services available.
Check out some of the options for young people at https://au.reachout.com/urgent-help, or for parents/carers at https://parents.au.reachout.com/emergency-contacts.
02 8029 7777 (Monday to Friday, 9 am to 5 pm)
ReachOut Australia Gadigal Country, Suite 11.02, 323 Castlereagh Street, Sydney NSW 2000
Media enquiries
ReachOut’s office is open during business hours, Monday to Friday, 9 am – 5 pm. ReachOut cannot provide immediate or crisis support. If you need help right now, or know of someone who does, there are 24/7 services available. Check out some of the options for young people at https://au.reachout.com/urgent-help, or for parents/carers at https://parents.au.reachout.com/emergency-contacts.
Tessa Anderssen 0411 708 587 media@reachout.com
Partnership and Donation enquiries
ReachOut’s office is open during business hours, Monday to Friday, 9 am – 5 pm. ReachOut cannot provide immediate or crisis support. If you need help right now, or know of someone who does, there are 24/7 services available. Check out some of the options for young people at https://au.reachout.com/urgent-help, or for parents/carers at https://parents.au.reachout.com/emergency-contacts.
ReachOut Australia Gadigal Country, Suite 11.02, 323 Castlereagh Street, Sydney NSW 2000
02 8029 7777 (Monday to Friday, 9 am to 5 pm)